Versand
1. Processing Time
Orders are processed and shipped within 1-2 business days of the order placement, excluding weekends and holidays. Please note that processing times may vary during peak seasons.
2. Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the package. We offer several shipping options, and the rates for each option will be displayed during the checkout process.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking information on our website or the carrier's website.
4. Customs and Duties
International customers are responsible for any customs and import duties, taxes, or fees that may apply. Little Rose London is not responsible for any delays due to customs processing.
5. Shipping Delays
Little Rose London is not responsible for any delays in shipping caused by events beyond our control, such as weather conditions, natural disasters, or customs delays.
6. Lost or Stolen Packages
Little Rose London is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.
7. Returns Due to Incorrect Address
If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping. Please double-check your shipping address before completing your purchase.
8. Contact Information
If you have any questions about our shipping policy, please contact us at sales@littleroselondon.com